Privacy Policy
Privacy Policy
Effective Date: November 3, 2025
[Shopy.Agency] (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your data when you visit our website or use our Shopify audit and optimization services.
1. Information We Collect
- You provide: name, email, store URL, contact forms, checkout info.
- We collect automatically: IP address, browser type, device info, on-site activity (via cookies/tracking).
- From your store (if you grant access): performance data needed for audits. We don’t collect customer or payment data unless required.
- From third-party tools: embedded apps (e.g., calendar or video widgets), analytics services, email forms.
2. How We Use Your Data
We use data to:
- Deliver and improve our services
- Process payments and send receipts
- Respond to inquiries and send reports
- Send marketing emails (with your consent)
- Analyze website performance
- Prevent fraud and meet legal obligations
We do not sell your data.
3. Cookies & Tracking
We use cookies for:
- Site functionality
- Visitor analytics
- Ad tracking/retargeting
- Embedded content (e.g., videos, calendar widgets)
You can control cookies via your browser. Blocking them may limit site features.
4. Third-Party Services
We embed or integrate:
- Analytics tools
- Payment providers (no sensitive payment info stored by us)
- Calendar booking tools
- Email platforms
- Video players (e.g., YouTube)
These third parties may collect data under their own privacy policies.
5. Data Sharing
We share data only with:
- Our team (limited access)
- Service providers (e.g., hosting, payment, email)
- Legal authorities (if required)
- Others only with your permission
No third-party marketing sales.
6. Data Security
We use HTTPS, secure servers, role-based access, and standard encryption practices. While no system is 100% secure, we work to protect your data and will notify you of any breach as required.
7. Data Retention
We keep data only as long as needed for:
- Service delivery
- Legal/accounting obligations
- Client relationship history
You can request deletion at any time unless retention is required by law.
8. Email & Marketing
- We send transactional emails (e.g., order confirmations).
- We send marketing emails only with your consent.
- You can unsubscribe any time using the link in our emails.
9. Your Rights
If you’re in the EU/UK (GDPR), or similar regions, you can:
- Request access to your data
- Ask for corrections or deletion
- Opt out of marketing
- Withdraw consent
- Lodge a complaint with your local data authority
Contact us to exercise your rights.
10. Contact
Email: [email protected] We’ll respond within applicable legal timeframes.
11. Updates
We may update this policy from time to time. The latest version will always be posted here with the effective date.
By using our site or services, you agree to this policy.
